Last updated: October 1, 2026
Sheva Ventures LLC ("we," "us," or "our") operates this website and our store at 1310 Idlewood Rd, Glendale, California. This policy explains what personal information we collect, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, email address, phone number, billing and shipping address, and order details when you request a quote, contact us, or place an order.
- Payment information: card payments are handled by our bank's payment processor. Full card numbers and security codes are never stored on this website or by us.
- Rental information: for gear rentals we may verify a government-issued ID and collect a refundable deposit at pickup.
- Technical information: basic data your browser sends automatically, such as device type, pages viewed, and approximate location derived from IP address, which our hosting provider may log for security and performance.
Cookies and local storage
Our website uses your browser's local storage only to remember the items in your shopping cart. We do not use advertising cookies or sell browsing data.
How we use your information
- To process and fulfill orders, rentals, returns, and refunds
- To respond to quotes, questions, and support requests
- To prevent fraud and protect our customers and business
- To comply with legal, tax, and accounting obligations
How we share information
We share information only with service providers who help us run our business — such as our payment processor, shipping carriers, and website host — and only as needed to provide their services. We may also disclose information when required by law. We do not sell or share your personal information for cross-context behavioral advertising.
Your California privacy rights
If you are a California resident, you have the right to know what personal information we collect, to request access to or deletion of it, to correct inaccurate information, and to not be discriminated against for exercising these rights. To make a request, call us at (945) 268-2533, email shevaventures1@gmail.com, or visit our store. We will verify your identity before responding.
Data retention and security
We keep order records for as long as needed for the purposes above and as required by law. We use reasonable administrative, technical, and physical safeguards to protect your information, and our website is served over an encrypted (HTTPS) connection.
Children
Our website is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it was last changed.
Contact us
Sheva Ventures LLC
1310 Idlewood Rd, Glendale, CA 91202
Phone: (945) 268-2533
Email: shevaventures1@gmail.com
Hours: Monday – Saturday, 8:00 AM – 6:00 PM (Pacific)